Correction - Message - "Validation Results, Item tracking defined for item 'XX-123' in Purchase Line accounts for more than the quantity you have entered.
Correction of the received weight on a purchase ref.
Issue
A purchase ref. has been received (Use Pickup = 'off') but the weight received is incorrect & the system will not allow a new value to be entered into Expected Purchase Qty due to a tracking error message.
You have undone the posted purchase receipt using the standard Business Central function Post -> Undo -> Receipt.
Resolution
In section Document Entries the purchase order will be present with the incorrect Quantity value & tracking will be set to this value. The purchase order needs to be opened, the quantity updated & the tracking reset to the new value. Receive the purchase order.
Steps
- Go to section Document Entries & select the PO line.
- Go Document Entries -> Line -> Tracking -> Item Tracking Lines & copy the existing Lot #. Then delete the entry (3 dots, delete line). 'Undefined' will not be zero. Escape back to the ref.
- In section General, reset Expected Purchase Qty to the new value.
- Go Document Entries -> Line -> Tracking -> Item Tracking Lines & paste the Lot # back in. Set the Quantity (Base) to the correct value checking Undefined = zero.
(Item tracking quantities are always in Kilogram regardless of that the purchase (or sale) unit of measure is) - With the PO line still selected in Document Entries, do Line -> Post -> Receive
Note, you may have to 'reopen' the PO if the PO has been 'released'.- Go to section Document Entries & then open the purchase order: Line -> Open Document
- In section General check the Status is "open" & if not reopen.
- In the PO header 'reopen' the purchase order: Release -> Reopen
- Continue with correction as per above.